Landlords need to protect tenants' deposits within 30 days of receipt of the money and serve prescribed information, also within the 30 days period.
If you fail to do this - any section 21 notice you serve will be invalid. Plus the tenant can go to court and claim a penalty award. The Judge cannot refuse to award this and the penalty will be between 1 and 3x the deposit sum. Ouch!
The Deposit Error Repair Kit.
Need to evict your tenant? Avoid expensive problems and delays:
It can take six months or more to evict a tenant through the courts - even if everything goes smoothly.
If you get to court, only to find that your section 21 notice is invalid, or that your tenant has reduced your rent arrears claim to zero by bringing a claim for the penalty, this can be expensive and add many months to time it takes to get your property back.
Get this kit and get peace of mind when you learn how to resolve these problems before they happen.
If things go wrong and you need to use solicitors - this will cost far more than this kit!
See what some of our customers have said about it:
Find out the different occupation types and whether you need to protect your deposit at all.
NB You can get this part free on its own to see if the kit is suitable for you - see more below
Introduction to section 21
If you are not sure about section 21 and how it works - this general introduction section will help you understand the basics
What is the law? Part 1
After reading this section you will understand the tenancy deposit regulations and how they work. Includes case studies.
What is the law? Part 2
In this section you will learn how and why the failure to protect will cause problems if you need to evict your tenant - even if you don't use section 21.
Bonus section - case law
Cases brought by landlords and tenants have helped our understanding of the law and how it works. This section has a selection of the most important cases.
Practical Issues. Part 1 : Refunding the deposit money
Probably the most important section. Learn exactly what you need to do, with draft letters and detailed guidance to help you.
Practical Issues. Part 2 : Serving the prescribed information
Learn all about the prescribed information, why it is so important, and exactly what information needs to be provided to comply with the regulations
Practical Issues. Part 3: How to prove compliance
There is not a lot of point doing something (in law) unless you can prove it. Find out how to prove to the Judge you have compiled with the law.
Bonus Section. Part 1: The Penalty
Even if you don't need to use section 21, failure to protect the deposit entitles your tenant to claim for the penalty. Learn about this & what to do if this happens to you.
Bonus Section. Part 2 : Other section 21 issues
Here you will learn about the changes to section 21 which have come into force under recent legislation.
Tessa, Can you tell me a bit more about your credentials?
I qualified as a solicitor in 1990 and ran my own specialist landlord & tenant law firm, TJ Shepperson, for nearly 20 years. I closed this in 2013 to concentrate on Landlord Law and my separate training business. I am well respected in the industry.
What if I don't like the kit - can I get my money back?
Yes, we have a 30 day money back guarantee. Just email me (or use the Kit website support section contact form) and let me know before the 30 days is up. I will cancel your membership of the kit and refund your money.
Is there CPD?
Not yet, although we do have some quizzes to help you learn. The software does not currently support CPD certificates although we have put in a request to the developers for this.
Do I have to pay online?
It is a lot easier and quicker if you pay online. If this is not possible for any reason, send us a message via the support section and ask for an invoice. Note that there is an admin charge for invoicing of £5.
Can you guarantee that I will get my Court order if I get your kit?
I can’t absolutely guarantee this as litigation is inherently risky, and failure to protect the deposit is only one of the things that can go wrong. However so far as the failure to protect the deposit issue is concerned, if that is the only issue, I am confident that if you follow the kit instructions, the Judge will grant your possession order. But if for some reason he (or she) does not – get in touch and I will refund your payment.
What if my computer does not work with your online kit system?
The kit is hosted on a wordpress site and there is no reason why you should not be able to access it – provided you keep a record of your password and user name (and we can remind you of these if you forget). But if you have problems you can always cancel and get a refund under our guarantee – provided you do this within 30 days of purchase.
No quibble 30 Day Money Back Guarantee
If you find that the kit is not suitable for you - simply let us know within 30 days of purchase, and your money will be refunded to you, no questions asked.
Not sure? Why not try before you buy? Get the preliminary part of the kit free of charge
Get the free preliminary part and see whether you need to buy the full kit or not. You will learn about the different tenancy types and whether your tenants kit needs to be protected. Then find out what you need to do next - includes a quiz!
Liz N Landlord
Clear, practical guidance on what to do if you have not protected deposits correctly - and on how to comply fully with the regulations and save yourself trouble next time.
I found the kit easy to use and very helpful. I found the examples Tessa used to illustrate the points of law particularly helpful. I now feel like I am informed and have confidence to proceed.