Some people are a bit confused about how to log into the site (which you need to do before you can access your kit) so here are some instructions.
First – you will need to have a username and a password. You will normally have been sent these or will have been prompted to set them up as part of your purchase procedure.
Then proceed to the home page of the website and click the log in link on the menu bar – where the red arrow is.
This will then take you to a screen with a login box. You need to put your username – or your email address, the one registered on this website – in the top box and your password in the bottom box. Then click the login button and you should be logged in.
You should then go back to the home page. You will either be taken there or click ‘Legal Kits’ top left. When you get to the home page, you will see that the menu will have changed.
As you can see, the log in item has changed to log out, and there is a new menu item called dashboard. You can only see this if you are logged in.
Click the dashboard item to find your kits.
If you have forgotten your login
Go to the login page and click the ‘lost your password’ link below the box. Put your email address in the box and click ‘get a new password’. You will then relieve an email with instructions on how to change your password so you can log in.
Note that this must be the password which you used before and which is registered to your account. You will only be able to access your kits if you log in with that password.
If you still have problems, send us a message using the form you will find on the support home page.